1. Introduction
UniLoop aims to make dining out more rewarding by offering cashbacks, discounts, and exclusive offers to customers who eat at partner restaurants and use the UniLoop App. It’s designed to create a “delicious loop” where customers “Dine Out. Open App. Get Rewards. Repeat. Our website is: https://uniloopnet.com
2. Data Collected
What Do We Collect?
At UniLoop, we collect certain data to provide you with a seamless and personalized experience. The specific data collected may fall into the following categories:
Personal Information This includes information you provide directly when you create an account:
Name
Email address
Phone number
Aadhar Number (for identity verification during KYC, if applicable)
Profile picture (optional)
Location Data This allows the app to show you relevant offers and partner restaurants near you:
Precise or approximate location data from your device, with your permission.
App Usage & Activity Data This helps us improve the app and your experience:
Booking history (restaurants, dates, times)
Transaction details (bill scans, rewards earned and redeemed)
Interactions with the app (which features you use, how you navigate)
Device and Technical Information This is collected to ensure the app works correctly and for security purposes:
Device model and operating system
App version
Communication Data This covers any communication between you and UniLoop:
Customer support inquiries (chat, phone, email)
Feedback you provide
Marketing preferences you select
This data is used to provide our services, personalize your offers, improve our app, and ensure security. It is handled in accordance with our Privacy Policy.
Data Storage Location
We are a India based company and operate web servers hosted in India. Our hosting provider Domain India and App Services provider Azure adheres to the privacy laws and policies. For more information on Domain India privacy policy, please see here: Domain India Privacy Policy and for Azure Portal, please see here: Azure Data Policies
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Domain India.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Cookies
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
4. Embedded content from other websites:
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.
7. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
8. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). Please refer to our Account Deletion Policy
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
8. Data Retention Policy
We keep your personal data only as long as needed to provide our services and meet legal, tax, and fraud-prevention requirements. Typical periods: account data while your account is active (deleted within 30–90 days after you close it); bookings and support records for up to 3 years; payment/transaction records for up to 7–8 years (as required by law); device/app logs up to 12 months; backups 30–45 days. We don’t store full card details—payments are processed by our payment partner. When retention ends, we delete or irreversibly anonymize data, and restrict access where longer retention is legally required.
9. Contact Details
For any enquires or to contact us for any clarifications or concerns, please email us @ Info@uniloopnet.com
We can also be reached through our WhatsApp Customer Number @ 9499978659 OR WhatsApp Connect
Mailing Address: NO.42/36, GROUND FLOOR, Akshaya Nilayam, Venkatesa Nagar 1st Street, Virugumbakkam, CHENNAI, Chennai, Tamil Nadu, 600093